Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Personal information (name, email address, phone number)
- Property information (address, zip code)
- Project details (property type, type of service needed)
- Project qualification details used to route your request
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our home improvement consultation services
- Connect you with qualified professionals in your area
- Communicate with you about your inquiry and related services
- Send marketing communications (with your consent)
- Analyze usage patterns to improve our platform
3. Information Sharing
We may share your information with:
- Contractors and partners who may fulfill your service request
- Third-party data providers, who may use the contact details you submit to identify and verify your service address so your quote request can be routed to the right local contractor
- Service providers who assist in operating our platform
- Legal authorities when required by law
We do not sell your personal information to third parties for their direct marketing purposes.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website or customer service channels.
Last updated: January 2025
